The Sunday letter · MyTextStoryIssue 01081522283337404345474848
MyTextStory.
Loading the fixes
About
Hello, we fixtech.
We write simple, tested fixes for the phone and computer problems that drive people mad. This is where they all end up.
- Years helping6
- Sunday letters48
- Readers12,400
About
Hello, we fixtech.
We write simple, tested fixes for the phone and computer problems that drive people mad. This is where they all end up.
- Years helping6
- Sunday letters48
- Readers12,400
About
Hello, we fixtech.
We write simple, tested fixes for the phone and computer problems that drive people mad. This is where they all end up.
- Years helping6
- Sunday letters48
- Readers12,400
How it started
It started at a small where people arrived with a and the same five questions every week. We began writing the fixes down at the , then sent them as to friends and neighbours. MyTextStory began as for eleven families. It is still that, only bigger, and it reaches further now: , into , and back to every Sunday.
Point at, focus or tap the underlined words
The journey
Seven years, one fix at a time.
How a few answers for friends became a help desk people trust.
- 2019The first fixA one-page guide to a stuck WhatsApp backup, shared by eleven people.
- 2020The newsletter startsOne letter every Sunday. It has not missed one since.
- 2022The test benchA drawer of test phones, a proper workbench, and the year the guides got deeper.
- 2024Issue 30The letters cross a thousand inboxes and readers start sending their problems.
- 202612,400 readersStill one letter, still Sunday, still tested before it is sent.
Now
What we’re doing now.
- WritingA full guide to moving WhatsApp to a new phone.
- TestingThe latest Android and iOS updates, on six test phones.
- FixingA drawer of reader phones with battery and storage trouble.
- LearningHow the newest scam messages trick people, so we can warn you.
- Not doingSelling your data. The letters are where we answer.
Updated October 2026 · Help desk
How it started
It started at a small where people arrived with a and the same five questions every week. We began writing the fixes down at the , then sent them as to friends and neighbours. MyTextStory began as for eleven families. It is still that, only bigger, and it reaches further now: , into , and back to every Sunday.
Point at, focus or tap the underlined words
The journey
Seven years, one fix at a time.
How a few answers for friends became a help desk people trust.
- 2019The first fixA one-page guide to a stuck WhatsApp backup, shared by eleven people.
- 2020The newsletter startsOne letter every Sunday. It has not missed one since.
- 2022The test benchA drawer of test phones, a proper workbench, and the year the guides got deeper.
- 2024Issue 30The letters cross a thousand inboxes and readers start sending their problems.
- 202612,400 readersStill one letter, still Sunday, still tested before it is sent.
Now
What we’re doing now.
- WritingA full guide to moving WhatsApp to a new phone.
- TestingThe latest Android and iOS updates, on six test phones.
- FixingA drawer of reader phones with battery and storage trouble.
- LearningHow the newest scam messages trick people, so we can warn you.
- Not doingSelling your data. The letters are where we answer.
Updated October 2026 · Help desk
How it started
It started at a small where people arrived with a and the same five questions every week. We began writing the fixes down at the , then sent them as to friends and neighbours. MyTextStory began as for eleven families. It is still that, only bigger, and it reaches further now: , into , and back to every Sunday.
Point at, focus or tap the underlined words
The journey
Seven years, one fix at a time.
How a few answers for friends became a help desk people trust.
- 2019The first fixA one-page guide to a stuck WhatsApp backup, shared by eleven people.
- 2020The newsletter startsOne letter every Sunday. It has not missed one since.
- 2022The test benchA drawer of test phones, a proper workbench, and the year the guides got deeper.
- 2024Issue 30The letters cross a thousand inboxes and readers start sending their problems.
- 202612,400 readersStill one letter, still Sunday, still tested before it is sent.
Now
What we’re doing now.
- WritingA full guide to moving WhatsApp to a new phone.
- TestingThe latest Android and iOS updates, on six test phones.
- FixingA drawer of reader phones with battery and storage trouble.
- LearningHow the newest scam messages trick people, so we can warn you.
- Not doingSelling your data. The letters are where we answer.
Updated October 2026 · Help desk
The toolkit
What we use.
The apps and tools on our desk this season. Some we use every day, some we tested and kept, one is waiting for a full review.
The toolkit
What we use.
The apps and tools on our desk this season. Some we use every day, some we tested and kept, one is waiting for a full review.
The toolkit
What we use.
The apps and tools on our desk this season. Some we use every day, some we tested and kept, one is waiting for a full review.
From the help desk
From the workbench.
Photographs from the desk where the fixes get tested: phones, cables, routers and a lot of tiny screws.
From the help desk
From the workbench.
Photographs from the desk where the fixes get tested: phones, cables, routers and a lot of tiny screws.
From the help desk
From the workbench.
Photographs from the desk where the fixes get tested: phones, cables, routers and a lot of tiny screws.