Post 01 of 05Solutions
Stop password hacks: how to set up passkeys
The simple fix for stolen and phished passwords: what passkeys are, and how to turn them on for your important accounts.
The Sunday letter · MyTextStoryIssue 01081522283337404345474848
MyTextStory.
Loading the fixes
Tech solutions blog · Issue 48
Tech problems, real solutions.
Step-by-step solutions for WhatsApp, Android, iPhone, Wi-Fi and everyday tech problems, plus a free Sunday letter.
12,400 readers · every Sunday · free
SolutionsStop password hacks: how to set up passkeys7 min read · Oct 12, 2026
WhatsAppWhatsApp backup stuck? Here is how to fix it11 min read · Sep 28, 2026
WhatsAppWhatsApp messages not arriving? Seven fixes that work9 min read · Sep 14, 2026
PhonesBattery draining fast? Fixes for Android and iPhone6 min read · Aug 31, 2026
SecurityHow to spot a scam message before you tap8 min read · Aug 17, 2026From the post · 01 / 05
“The simple fix for stolen and phished passwords: what passkeys are, and how to turn them on for your important accounts.”
Continue reading: Stop password hacks: how to set up passkeysTech solutions blog · Issue 48
Tech problems, real solutions.
Step-by-step solutions for WhatsApp, Android, iPhone, Wi-Fi and everyday tech problems, plus a free Sunday letter.
12,400 readers · every Sunday · free
SolutionsStop password hacks: how to set up passkeys7 min read · Oct 12, 2026WhatsAppWhatsApp backup stuck? Here is how to fix it11 min read · Sep 28, 2026WhatsAppWhatsApp messages not arriving? Seven fixes that work9 min read · Sep 14, 2026PhonesBattery draining fast? Fixes for Android and iPhone6 min read · Aug 31, 2026SecurityHow to spot a scam message before you tap8 min read · Aug 17, 2026From the post · 01 / 05
“The simple fix for stolen and phished passwords: what passkeys are, and how to turn them on for your important accounts.”
Continue reading: Stop password hacks: how to set up passkeysTech solutions blog · Issue 48
Tech problems, real solutions.
Step-by-step solutions for WhatsApp, Android, iPhone, Wi-Fi and everyday tech problems, plus a free Sunday letter.
12,400 readers · every Sunday · free
SolutionsStop password hacks: how to set up passkeys7 min read · Oct 12, 2026WhatsAppWhatsApp backup stuck? Here is how to fix it11 min read · Sep 28, 2026WhatsAppWhatsApp messages not arriving? Seven fixes that work9 min read · Sep 14, 2026PhonesBattery draining fast? Fixes for Android and iPhone6 min read · Aug 31, 2026SecurityHow to spot a scam message before you tap8 min read · Aug 17, 2026From the post · 01 / 05
“The simple fix for stolen and phished passwords: what passkeys are, and how to turn them on for your important accounts.”
Continue reading: Stop password hacks: how to set up passkeysRead by topic
New post every Sunday12,400 readersTested on real phonesFree to readSince 2020
New post every Sunday12,400 readersTested on real phonesFree to readSince 2020
Read by topic
New post every Sunday12,400 readersTested on real phonesFree to readSince 2020
New post every Sunday12,400 readersTested on real phonesFree to readSince 2020
Read by topic
New post every Sunday12,400 readersTested on real phonesFree to readSince 2020
New post every Sunday12,400 readersTested on real phonesFree to readSince 2020
The blog
From the blog.
Step-by-step fixes, tested before we publish them. Start with the newest, or keep scrolling through the stack.
All postsPost 01 of 05Post 02 of 05WhatsApp
WhatsApp backup stuck? Here is how to fix it
Stuck at 0%, frozen at 99% or failing every night: the fixes that get your chats safely backed up.
Sep 28, 2026 · 11 min readRead the post
Post 03 of 05WhatsApp
WhatsApp messages not arriving? Seven fixes that work
One grey tick, late notifications or messages that only appear when you open the app.
Sep 14, 2026 · 9 min readRead the post
Post 04 of 05Phones
Battery draining fast? Fixes for Android and iPhone
Why a phone that lasted all day now dies by lunch, and how to get the hours back.
Aug 31, 2026 · 6 min readRead the post
Post 05 of 05Security
How to spot a scam message before you tap
Fake deliveries, “Hi Mum” texts and bank alerts: the signs that give a scam away.
Aug 17, 2026 · 8 min readRead the post
The blog
From the blog.
Step-by-step fixes, tested before we publish them. Start with the newest, or keep scrolling through the stack.
All postsPost 01 of 05Solutions
Stop password hacks: how to set up passkeys
The simple fix for stolen and phished passwords: what passkeys are, and how to turn them on for your important accounts.
Oct 12, 2026 · 7 min readRead the post
Post 02 of 05WhatsApp
WhatsApp backup stuck? Here is how to fix it
Stuck at 0%, frozen at 99% or failing every night: the fixes that get your chats safely backed up.
Sep 28, 2026 · 11 min readRead the post
Post 03 of 05WhatsApp
WhatsApp messages not arriving? Seven fixes that work
One grey tick, late notifications or messages that only appear when you open the app.
Sep 14, 2026 · 9 min readRead the post
Post 04 of 05Phones
Battery draining fast? Fixes for Android and iPhone
Why a phone that lasted all day now dies by lunch, and how to get the hours back.
Aug 31, 2026 · 6 min readRead the post
Post 05 of 05Security
How to spot a scam message before you tap
Fake deliveries, “Hi Mum” texts and bank alerts: the signs that give a scam away.
Aug 17, 2026 · 8 min readRead the post
The blog
From the blog.
Step-by-step fixes, tested before we publish them. Start with the newest, or keep scrolling through the stack.
All postsPost 01 of 05Solutions
Stop password hacks: how to set up passkeys
The simple fix for stolen and phished passwords: what passkeys are, and how to turn them on for your important accounts.
Oct 12, 2026 · 7 min readRead the post
Post 02 of 05WhatsApp
WhatsApp backup stuck? Here is how to fix it
Stuck at 0%, frozen at 99% or failing every night: the fixes that get your chats safely backed up.
Sep 28, 2026 · 11 min readRead the post
Post 03 of 05WhatsApp
WhatsApp messages not arriving? Seven fixes that work
One grey tick, late notifications or messages that only appear when you open the app.
Sep 14, 2026 · 9 min readRead the post
Post 04 of 05Phones
Battery draining fast? Fixes for Android and iPhone
Why a phone that lasted all day now dies by lunch, and how to get the hours back.
Aug 31, 2026 · 6 min readRead the post
Post 05 of 05Security
How to spot a scam message before you tap
Fake deliveries, “Hi Mum” texts and bank alerts: the signs that give a scam away.
Aug 17, 2026 · 8 min readRead the post
About us
Hello, we’re MyTextStory.
We explain tech problems slowly and simply, in plain words, for people who just want their phone, laptop or WhatsApp to work again. MyTextStory is where those fixes end up: guides, quick tips, and one letter every Sunday for everyone who keeps asking.
- 0123456789401234567898Sunday letters
- 0123456789101234567892,012345678940123456789001234567890readers
- 01234567896years helping
About us
Hello, we’re MyTextStory.
We explain tech problems slowly and simply, in plain words, for people who just want their phone, laptop or WhatsApp to work again. MyTextStory is where those fixes end up: guides, quick tips, and one letter every Sunday for everyone who keeps asking.
- 0123456789401234567898Sunday letters
- 0123456789101234567892,012345678940123456789001234567890readers
- 01234567896years helping
About us
Hello, we’re MyTextStory.
We explain tech problems slowly and simply, in plain words, for people who just want their phone, laptop or WhatsApp to work again. MyTextStory is where those fixes end up: guides, quick tips, and one letter every Sunday for everyone who keeps asking.
- 0123456789401234567898Sunday letters
- 0123456789101234567892,012345678940123456789001234567890readers
- 01234567896years helping
From the help desk
From the workbench.
Photographs from the desk where the fixes get tested: phones, cables, routers and a lot of tiny screws.
01 / 08
From the help desk
From the workbench.
Photographs from the desk where the fixes get tested: phones, cables, routers and a lot of tiny screws.
01 / 08
From the help desk
From the workbench.
Photographs from the desk where the fixes get tested: phones, cables, routers and a lot of tiny screws.
01 / 08
Every Sunday · free
The Sunday letter.
One e-mail a week, written on Saturday and sent before your coffee. No ads, no spam, just fixes.
Inside every letter
- 01One new fix, before it goes up here
- 02Three quick tips from the week
- 03The latest scam to watch out for
- 04A reader question, answered
12,400 readers · every Sunday · free
No. 48 · Oct 12, 2026
The slow phone checklist
Five checks that bring a slow phone back to life.
— MyTextStory
Past letters
Every Sunday · free
The Sunday letter.
One e-mail a week, written on Saturday and sent before your coffee. No ads, no spam, just fixes.
Inside every letter
- 01One new fix, before it goes up here
- 02Three quick tips from the week
- 03The latest scam to watch out for
- 04A reader question, answered
12,400 readers · every Sunday · free
No. 48 · Oct 12, 2026
The slow phone checklist
Five checks that bring a slow phone back to life.
— MyTextStory
Past letters
Every Sunday · free
The Sunday letter.
One e-mail a week, written on Saturday and sent before your coffee. No ads, no spam, just fixes.
Inside every letter
- 01One new fix, before it goes up here
- 02Three quick tips from the week
- 03The latest scam to watch out for
- 04A reader question, answered
12,400 readers · every Sunday · free
No. 48 · Oct 12, 2026
The slow phone checklist
Five checks that bring a slow phone back to life.
— MyTextStory
Past letters
Tips from the week
Quick tips, saved before you forget.
Small fixes from the help desk: short, tested and true on the day.
Oct 14·Home
Wi-Fi slow in one room? Move the router off the floor and out of the cupboard. Height beats everything.
01Oct 09·WhatsApp
WhatsApp tip: long-press a chat and choose Mark as unread, so you remember to reply later.
02Oct 02·iPhone
iPhone running out of space? Settings, General, iPhone Storage lists the biggest apps first.
03Sep 25·Android
Android tip: swipe down twice and long-press any quick setting to jump straight to its full settings.
04Sep 19·Security
Never share the six-digit code WhatsApp sends you. Not with friends, not with “support”. Nobody real will ask.
05Sep 11·iPhone
Battery dying fast? Check Settings, Battery before buying a new phone. One app is often the culprit.
0601 / 06
Tips from the week
Quick tips, saved before you forget.
Small fixes from the help desk: short, tested and true on the day.
Oct 14·Home
Wi-Fi slow in one room? Move the router off the floor and out of the cupboard. Height beats everything.
01Oct 09·WhatsApp
WhatsApp tip: long-press a chat and choose Mark as unread, so you remember to reply later.
02Oct 02·iPhone
iPhone running out of space? Settings, General, iPhone Storage lists the biggest apps first.
03Sep 25·Android
Android tip: swipe down twice and long-press any quick setting to jump straight to its full settings.
04Sep 19·Security
Never share the six-digit code WhatsApp sends you. Not with friends, not with “support”. Nobody real will ask.
05Sep 11·iPhone
Battery dying fast? Check Settings, Battery before buying a new phone. One app is often the culprit.
0601 / 06
Tips from the week
Quick tips, saved before you forget.
Small fixes from the help desk: short, tested and true on the day.
Oct 14·Home
Wi-Fi slow in one room? Move the router off the floor and out of the cupboard. Height beats everything.
01Oct 09·WhatsApp
WhatsApp tip: long-press a chat and choose Mark as unread, so you remember to reply later.
02Oct 02·iPhone
iPhone running out of space? Settings, General, iPhone Storage lists the biggest apps first.
03Sep 25·Android
Android tip: swipe down twice and long-press any quick setting to jump straight to its full settings.
04Sep 19·Security
Never share the six-digit code WhatsApp sends you. Not with friends, not with “support”. Nobody real will ask.
05Sep 11·iPhone
Battery dying fast? Check Settings, Battery before buying a new phone. One app is often the culprit.
0601 / 06
The toolkit
What we use.
The apps and tools on our desk this season. Some we use every day, some we tested and kept, one is waiting for a full review.
The toolkit
What we use.
The apps and tools on our desk this season. Some we use every day, some we tested and kept, one is waiting for a full review.
The toolkit
What we use.
The apps and tools on our desk this season. Some we use every day, some we tested and kept, one is waiting for a full review.
Questions from readers
Your questions, by message.
Every week a few of you write in with a problem. These are the questions pinned above our desk.
12,400 readers · 61 % open every Sunday
01 / 06
Drag the question away
01 / 06My WhatsApp backup has been stuck at 0% for a week. Is there anything I can try before I lose my chats?
02 / 06Some contacts only ever see one grey tick from me. Is it my phone or theirs?
03 / 06How do I move everything to a new phone without losing my photos and chats?
04 / 06I got a text saying my parcel is waiting and I need to pay a small fee. Is it real?
05 / 06My battery used to last all day and now it is dead by lunch. New battery or new phone?
06 / 06Our home Wi-Fi drops every evening around eight. What should I check first?
Question from Hannah Doyle, Answered in issue 47: My WhatsApp backup has been stuck at 0% for a week. Is there anything I can try before I lose my chats?
Questions from readers
Your questions, by message.
Every week a few of you write in with a problem. These are the questions pinned above our desk.
12,400 readers · 61 % open every Sunday
01 / 06
Drag the question away
01 / 06My WhatsApp backup has been stuck at 0% for a week. Is there anything I can try before I lose my chats?
02 / 06Some contacts only ever see one grey tick from me. Is it my phone or theirs?
03 / 06How do I move everything to a new phone without losing my photos and chats?
04 / 06I got a text saying my parcel is waiting and I need to pay a small fee. Is it real?
05 / 06My battery used to last all day and now it is dead by lunch. New battery or new phone?
06 / 06Our home Wi-Fi drops every evening around eight. What should I check first?
Question from Hannah Doyle, Answered in issue 47: My WhatsApp backup has been stuck at 0% for a week. Is there anything I can try before I lose my chats?
Questions from readers
Your questions, by message.
Every week a few of you write in with a problem. These are the questions pinned above our desk.
12,400 readers · 61 % open every Sunday
01 / 06
Drag the question away
01 / 06My WhatsApp backup has been stuck at 0% for a week. Is there anything I can try before I lose my chats?
02 / 06Some contacts only ever see one grey tick from me. Is it my phone or theirs?
03 / 06How do I move everything to a new phone without losing my photos and chats?
04 / 06I got a text saying my parcel is waiting and I need to pay a small fee. Is it real?
05 / 06My battery used to last all day and now it is dead by lunch. New battery or new phone?
06 / 06Our home Wi-Fi drops every evening around eight. What should I check first?
Question from Hannah Doyle, Answered in issue 47: My WhatsApp backup has been stuck at 0% for a week. Is there anything I can try before I lose my chats?
Questions
Before you subscribe.
What readers ask most about the Sunday letter. Anything else, write to us: we answer every message.
Yes. The Sunday letter is free and always will be. Every fix we publish is free to read, with nothing held back.
Every Sunday morning, around eight. One e-mail a week, never more.
A step-by-step fix, quick tips from the week, the latest scam to watch out for and one reader question, answered.
Every guide is in the journal, and the last six letters are on the newsletter page.
One click at the bottom of any issue. No questions, no guilt.
Please do. Reply to any issue with your tech problem and it lands in our inbox. We read everything, and answer when we can.
We can usually point you in the right direction. Write to us with your phone model, what happens and what you have tried.
Questions
Before you subscribe.
What readers ask most about the Sunday letter. Anything else, write to us: we answer every message.
Yes. The Sunday letter is free and always will be. Every fix we publish is free to read, with nothing held back.
Every Sunday morning, around eight. One e-mail a week, never more.
A step-by-step fix, quick tips from the week, the latest scam to watch out for and one reader question, answered.
Every guide is in the journal, and the last six letters are on the newsletter page.
One click at the bottom of any issue. No questions, no guilt.
Please do. Reply to any issue with your tech problem and it lands in our inbox. We read everything, and answer when we can.
We can usually point you in the right direction. Write to us with your phone model, what happens and what you have tried.
Questions
Before you subscribe.
What readers ask most about the Sunday letter. Anything else, write to us: we answer every message.
Yes. The Sunday letter is free and always will be. Every fix we publish is free to read, with nothing held back.
Every Sunday morning, around eight. One e-mail a week, never more.
A step-by-step fix, quick tips from the week, the latest scam to watch out for and one reader question, answered.
Every guide is in the journal, and the last six letters are on the newsletter page.
One click at the bottom of any issue. No questions, no guilt.
Please do. Reply to any issue with your tech problem and it lands in our inbox. We read everything, and answer when we can.
We can usually point you in the right direction. Write to us with your phone model, what happens and what you have tried.